Who We Are
At Vinite, we all come to work every day because we want to solve the biggest problem in IT Service Management (ITSM), IT Operation Management (ITOM), DevOps, AIOps, Blockchain and Agile Delivery. At a time when software is eating the world and technology is advancing at an unprecedented rate; most organisations are struggling to keep up with the pace of change. Our mission is to accelerate customers’ digital transformation to sustainable technical solutions.
Our people are passionate about the customer experience, technology, community and ensuring the relationship they built is enduring. We value the importance of human resource capabilities in our continuing growth in the market for ITSM, DevOps, AIOps and Agile Delivery services.
We put our customer experience first; how we interact with our customers from the first conversation, meeting and engagement. We seek to give our customers more of what they need, it’s how we deliver these products and services that really matter.
Community matters to us in so many ways – most of our incomes have come from repeated businesses and referrals. We have a network of technology professionals and they are growing every day. We are investing in technology to enhance our referral and reward scheme, canlead.io.
What We Do
- Focus on value streams and priority-driven
- Deliver value early and frequently using short sprint cycles
- Aim to reduce delivery risks
- Assess agile approaches and roadmap
- Implement SCRUM to improve release management
- ITIL Process Design
- CMDB for the Digital Enterprise
- ServiceNow ITSM and ITOM implementation
- Monitoring and Event Management solutions
- Self-service Portal and Service Catalog
- Omni-channel Service Desk
- Cloud Architecture and Engineering
- Continuous Integration and Continuous Deployment
- Application Performance Monitoring
- Logging, Auditing and Analytics
- Container as a Service
- Serverless and API Gateway
- IT Operation Analytics
- IT Operation Data Lake
- Machine Learning and Deep Learning Models
- Chatbots and Virtual Agents
- Robotic Process Automation
- Low-code Platform Development
Why Choose Us
We listen and learn...
We listen to our customers’ problems, their dreams, their visions. Listen to what they know, what they wish they knew and what they wish we would tell them. This ensures our approach and proposal meet their needs.
Not sell. Not negotiate. Just talk, most importantly, we listen!Read more
We solve problems and improve...
We want to keep our customers satisfied and loyal, so we need to be there when something goes wrong. We aim to exceed our customer expectations when we engage in their initiatives, projects or operations by contributing to their strategy and roadmap, as well as solving delivery, implementation and support problems.Read more
We create best practices and reuse...
Customer business and IT systems mostly involve dealing with deficiencies or inefficiencies in the design, policy, process, implementation and delivery or just lacking the right skills and so on. We learn from the solutions we implement at our customers’ site and convert them into best practices so that they may be useful elsewhere.Read more
Michael has unsurpassed in-depth technical, process and product knowledge and experience in Enterprise Systems Management. Most importantly, working with him, he proved he was able to translate this into a coherent vision and roadmap. He established the thought leadership with sponsors and stakeholders required to move the enterprise forward highlighting the choices and making recommendations so the correct decisions were made.
Michael is a strategic planner, passionate and engaging IT professional. I hired Michael into the Standard Chartered Bank Financial Markets Technologies & Infrastructure (FMTI) team for his specialist and management skills; he continually impressed the team and the people around him with his breadth of knowledge and passion for IT Service Management (ITSM). Michael is a natural strategic executioner, bringing hands-on experience into business discussions and projects. He demonstrated strong leadership both within the FMTI team and into the business groups he was responsible for.
Sanjay is able to see projects and issues from the perspective of both a developer and a PM. He understands complex systems and is able to see project impacts in terms of the entire system. He also gives respect to team members and their opinions.