Looking for a First-Class ITSM, DevOps and AIOps consultancy?

Who We Are

At Vinite, we all come to work every day because we want to solve the biggest problem in IT Service Management (ITSM), IT Operation Management (ITOM), DevOps, AIOps, Blockchain and Agile Delivery. At a time when software is eating the world and technology is advancing at an unprecedented rate; most organisations are struggling to keep up with the pace of change. Our mission is to accelerate customers’ digital transformation to sustainable technical solutions.

who we are


Our people are passionate about the customer experience, technology, community and ensuring the relationship they built is enduring. We value the importance of human resource capabilities in our continuing growth in the market for ITSM, DevOps, AIOps and Agile Delivery services.


We put our customer experience first; how we interact with our customers from the first conversation, meeting and engagement. We seek to give our customers more of what they need, it’s how we deliver these products and services that really matter.


Community matters to us in so many ways – most of our incomes have come from repeated businesses and referrals. We have a network of technology professionals and they are growing every day. We are investing in technology to enhance our referral and reward scheme, canlead.io.

What We Do

Agile Delivery
  • Focus on value streams and priority-driven
  • Deliver value early and frequently using short sprint cycles
  • Aim to reduce delivery risks
  • Assess agile approaches and roadmap
  • Implement SCRUM to improve release management
  • ITIL Process Design
  • CMDB for the Digital Enterprise
  • ServiceNow ITSM and ITOM implementation
  • Monitoring and Event Management solutions
  • Self-service Portal and Service Catalog
  • Omni-channel Service Desk
  • Cloud Architecture and Engineering
  • Continuous Integration and Continuous Deployment
  • Application Performance Monitoring
  • Logging, Auditing and Analytics
  • Container as a Service
  • Serverless and API Gateway
  • IT Operation Analytics
  • IT Operation Data Lake
  • Machine Learning and Deep Learning Models
  • Chatbots and Virtual Agents
  • Robotic Process Automation
  • Low-code Platform Development

Why Choose Us

We listen and learn...

We listen to our customers’ problems, their dreams, their visions. Listen to what they know, what they wish they knew and what they wish we would tell them. This ensures our approach and proposal meet their needs.

Not sell. Not negotiate. Just talk, most importantly, we listen!

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We solve problems and improve...

We want to keep our customers satisfied and loyal, so we need to be there when something goes wrong. We aim to exceed our customer expectations when we engage in their initiatives, projects or operations by contributing to their strategy and roadmap, as well as solving delivery, implementation and support problems.

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We create best practices and reuse...

Customer business and IT systems mostly involve dealing with deficiencies or inefficiencies in the design, policy, process, implementation and delivery or just lacking the right skills and so on. We learn from the solutions we implement at our customers’ site and convert them into best practices so that they may be useful elsewhere.

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What our customers and partners say about us.